Frequently Asked Questions

  1.    What is included in the registration fee?
  2.    What is not included in the registration fee?
  3.    Delegate registration confirmation and invoice
  4.    Receipts
  5.    Registration payment by credit card
  6.    Invitation letter
  7.    Cancellation/Replacing a delegate
  8.    Conference hotel fully booked
  9.    Badge details
  10.    Conference papers
  11.    Dress Code
  12.    Sponsorship and Exhibition
1:      What is included in the registration fee?
The registration fee includes the admission to the conference on all conference days including food and beverages throughout the duration of the conference (refreshment breaks and lunch). This will also include access to the Networking Drinks Reception (if applicable to the event). Subject to our full Terms and Conditions (view).
2:      What is not included in the registration fee?
The accommodation and transportation are not included in the price of the conference.
3:      Delegate registration confirmation and invoice?
Delegates will receive confirmation and the invoice of their registration after their online registration form has been received.
4:      Receipts
Delegates will receive a receipt on request. The registration confirmation and invoice is not a receipt of payment; delegates will need to arrange payment for the invoice.
5:      Registration payment by credit card
To make a payment by credit card, please register online and indicate that you wish to pay by credit card and one of our team will call you to arrange payment. Alternatively, please email delegates@iQ-Hub.com.
6:      Invitation letter
Whilst IQ International Global Pte. Ltd is not responsible for guaranteeing delegate visa applications, we can only provide delegates with visa support letters if we have received full payment. Please email delegates@iQ-Hub.com to request a visa letter application form. You will receive this letter via email within 72 hours of receiving the information. In all cases we recommend you seek advice from your embassy.
7:      Cancellation/Replacing a delegate
Delegate bookings are transferable but cannot be cancelled. If you are unable to attend, please email delegates@iQ-Hub.com as soon as possible. In such an event, you may nominate a substitute to attend who should be of similar standing in terms of business and financial responsibility.
8:      Conference hotel fully booked
If the conference hotel is fully booked then we will send to you a list of alternative hotels.
9:      Badge details
If you require amendments to your badge please email delegates@iQ-Hub.com. The size or order of the badge text cannot be changed.
10:    Conference papers
An email will be sent to you after the event informing you when the conference papers are available. Attached to the email will be a set of instructions explaining how to obtain the papers. Speakers have the right to withhold any information previously presented at the event; any papers not currently on the website may not be uploaded at a later date as requested by the speaker.
11:    Dress Code
Business attire is suitable for all events.
12:    Sponsorship and Exhibition
To discuss the opportunities in more detail, please contact Vince Rojas our Sponsorship & Media Manager via: vince.rojas@iq-hub.com.
Terms & Conditions


1. Scope of Agreement

This legally binding Agreement ("Agreement") is hereby executed and effective between the Attendee and IQ International Pte. Ltd ("Organizer"), collectively referred to as the "Parties," and governs the comprehensive terms and conditions governing the provision and utilization of services, including, but not limited to, the Attendee's participation in the specific event (hereinafter referred to as the "Event") occurring on the agreed-upon date and venue. Any capitalized terms not explicitly defined herein shall be construed as per their definitions set forth during the registration process.


2. Definition of 'Attendee'

For the purposes of this Agreement, the term 'Attendee' encompasses all individuals, groups, entities, or organizations participating in the Event, irrespective of their payment status. This all-encompassing definition includes those who have fulfilled payments, those with outstanding payments, and those attending on a complimentary basis. Distinct categories of Attendees include, but are not limited to, the following:


  • Participants: This category incorporates all individuals or entities that have registered for the Event. Participants may engage in various activities at the Event, including attending sessions, participating in workshops, and availing themselves of networking opportunities.
  • Exhibitors and Sponsors: These entities or individuals have a commercial or promotional role at the Event. Exhibitors typically showcase products or services in designated areas, while sponsors may provide financial or service-based support for the Event, often in exchange for marketing privileges.
  • Speakers, Panel Members, and Moderators: This category encompasses individuals engaged in delivering talks, presentations, or seminars; members participating in panel discussions; moderators overseeing discussions or sessions; event hosts responsible for presenting or supervising various segments of the Event; and any individuals performing on stage or in front of the audience in any capacity.
  • Media Representatives: This group includes journalists, reporters, bloggers, and other members of the media who attend the Event to report on proceedings, conduct interviews, and document the Event's activities.
  • Governmental, Non-Governmental, and Associative Entities: This category pertains to representatives or members from government organizations, associations, non-governmental organizations (NGOs), and other entities participating in the Event. They may attend for networking purposes, to represent their organizations, or to engage in collaborative activities.


3. Attendance at the Event

  • Registration confers the right to access pre-scheduled conference, seminars, sessions, and networking activities, as outlined in the event program.
  • Participation in business meetings is entirely subject to the sole discretion of all parties involved. Submission of meeting preferences does not guarantee their fulfillment.
  • The Organizer explicitly disclaims all liability for inaccuracies in provided information, changes in attendee lists, or missed appointments.
  • Attendees are unequivocally mandated to maintain the utmost professional conduct and to unreservedly comply with all rules and regulations established by the Organizer and the Venue.
  • All materials disseminated during the Event are unequivocally subject to intellectual property rights. Any unauthorized use is categorically prohibited.
  • The Organizer unequivocally disclaims any representations or warranties regarding the number of attendees, the identity or qualifications of speakers, or the veracity of Event content. The Organizer will not be held liable for any dissatisfaction, misinformation, or alterations to the Event details.
  • Attendees are singularly responsible for the safety and security of their personal belongings. The Organizer explicitly disclaims any liability for the loss, damage, or theft of any personal items brought to the Event by Attendees.


4. Modifications by the Organizer

  • The Organizer expressly reserves the unassailable right to postpone, amend, or alter the Event’s timing, location, or content should circumstances arise rendering the Event commercially unviable. No refunds shall be issued under such circumstances.
  • Access to the Event is unequivocally contingent upon full payment of the Fee. The Organizer reserves the unfettered right to withhold information or deny entry in the case of non-payment or commercial risk to the Event.
  • The Organizer may, at its unchallengeable discretion, alter the Venue or cancel the Event, subject to timely notification to Attendees. In the event of cancellations by the Organizer, the Event may be rescheduled within a 12-month period, without entitlement to refunds.
  • The Organizer expressly reserves the unimpeachable right to cancel any bookings and shall issue a full refund of fees paid.
  • The Organizer shall not be liable for any indirect costs (including, but not limited to, travel and accommodation expenses) incurred by Attendees due to alterations in the Event schedule.
  • The Organizer unequivocally disavows responsibility for the condition of the venue facilities, any property damage, or personal injuries sustained during the Event.


5. Force Majeure

The Organizer shall be categorically exempt from any liability for the failure to fulfill its obligations hereunder in cases where such failure is the result of any cause beyond the Organizer's reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation, acts of God, natural disasters, pandemics, whether officially declared by relevant health authorities, or otherwise, perceived risks to health and safety, acts of terrorism, or governmental actions.


6. Compliance with Laws and Regulations

Attendees are solemnly committed to unwavering compliance with all applicable laws, regulations, and ordinances throughout the duration of the Event.


7. Anti-Corruption and Bribery

All parties involved in the Event are duty-bound to adhere to the applicable anti-corruption and anti-bribery laws and shall conduct all activities related to the Event in an unblemished, ethical, and lawful manner.


8. Code of Conduct

All Attendees are subject to a Code of Conduct, separately detailed, which unambiguously delineates behavioral expectations, including policies on harassment, discrimination, and other forms of misconduct.


9. Photography and Recording Policy

The policies governing photography, video recording, and audio recording are explicitly regulated by specific guidelines set forth by the Organizer. Attendees will be subjected to consent requirements for the utilization of their image or likeness in materials arising from the Event.


10. Limitation of Liability for Third-Party Actions

The Organizer categorically disavows any liability for the actions or omissions of third-party service providers, vendors, or partners associated with the Event.


11. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.


12. Intellectual Property of Event Content

All intellectual property rights in the content presented at the Event shall remain the exclusive property of their respective owners. The usage of such content by Attendees is subject to limitations as established by the Organizer or the content owner.


13. Insurance Requirements

Exhibitors, sponsors, and certain other participants will be mandatorily required to maintain adequate insurance coverage.


14. Financial Obligations and Cancellations by the Attendee

  • The Total Fees shall be paid as specified in the registration process.
  • Discounts (Early Bird or Special Group) necessitate payment before the stipulated cut-off date.
  • Attendees are exclusively accountable for their accommodation, travel, and other personal expenses.
  • Attendee bookings are transferable but irrevocably non-cancellable. Any substitute Attendee must be approved by the Organizer and must assent to these Terms.


15. Sponsors and Exhibitors

In the event of cancellation initiated by the Organizer, alternative opportunities shall be extended or a complete refund shall be issued. Refunds shall not be extended for cancellations initiated by Exhibitors or Sponsors.


16. General Provisions

  • This Agreement constitutes the entire agreement between the Parties and supersedes all prior understandings or agreements.**
  • Nothing in this Agreement excludes or limits liability for fraud or for any injury or loss caused by the Organizer's negligence.**
  • The Organizer's total liability under this Agreement is strictly limited to the fees paid by the Attendee.
  • The rights of the Attendee under this Agreement are inalienable and non-transferable.
  • All correspondence relating to this Agreement must be in written form.
  • Any disputes arising under this Agreement shall be subject to binding arbitration in New York, U.S., in accordance with U.S. law.


17. Data Protection

  • Personal data provided by Attendees shall be treated with the utmost confidentiality and utilized in accordance with the Data Protection Act 1998 and our Privacy Policy. This data may be shared within our Group and with external partners unless an opt-out is explicitly communicated by the Attendee.
  • Personal data collected from Attendees shall be retained solely for the duration necessary for the purposes elucidated and in strict compliance with applicable data protection laws. Attendees shall be informed of the specific applications of their data, and all such data shall be handled with the highest degree of security and confidentiality.


18. Dispute Resolution Mechanism

In the event of a dispute, the Parties hereby unequivocally commit to engaging in good-faith negotiations for a period of 30 days. In the event that the dispute remains unresolved, it shall be referred to binding arbitration in New York, U.S., in accordance with U.S. law.


19. Data Security and Cyber Liability

The Organizer solemnly pledges to maintain the utmost security of collected data. In the event of a data breach or cyber-attack, liability shall be assessed in strict accordance with relevant laws and regulations.


20. Intellectual Property of Attendees

Intellectual property introduced or generated by Attendees shall indisputably remain their property, unless otherwise explicitly agreed upon in writing.


21. Cancellation by Attendee

Attendees retain the prerogative to cancel their participation, subject to the conditions explicitly enumerated in our Cancellation Policy, which may entail applicable penalties or partial refunds.


22. Indemnification Clause

Attendees hereby solemnly agree to indemnify the Organizer against all claims arising from damages caused by the Attendees.


23. Compliance with Health and Safety Regulations

Attendees shall unquestionably comply with all health and safety regulations as mandated by the Venue, local authorities, or the Organizer.


24. Alterations to the Agenda or Speakers

The Organizer hereby reserves the unequivocal right to effect alterations to the agenda or speakers and shall duly inform Attendees of any substantial changes.


25. Specific Terms for Networking or Matchmaking Services

Attendees engaging in networking and matchmaking services at the Event affirmatively acknowledge and consent that the Organizer shall not be held responsible for any disputes or disagreements that may arise between Attendees who connect via these services. The Organizer provides these services exclusively as a facilitator, and any connections formed are undertaken at the sole discretion and risk of the Attendees.


26. Limitations on Marketing Activities by Attendees

Marketing activities undertaken by Attendees, especially Exhibitors and Sponsors, shall be strictly subject by the Organizer.


27. Right to Refuse Admission

The Organizer unequivocally reserves the absolute right to refuse admission or eject Attendees for non-compliance with the Code of Conduct, or deems the Attendee to be a commercial risk to the Event.


28. Use of Event Materials Post-Event

Guidelines pertaining to the post-event utilization of materials or recordings shall be provided by the Organizer.


29. Feedback and Complaints Procedure

A detailed procedure for submitting feedback or complaints is readily available, with explicit provisions on how these matters shall be addressed.


30. Amendments to Terms and Conditions

The Organizer unreservedly reserves the right to amend these Terms & Conditions at any time.


31. Severability Clause

In the event that any portion of this Agreement is determined to be unenforceable, the remainder of the Agreement shall remain valid and enforceable.


32. Non-Discrimination Clause

The Organizer is unwaveringly committed to providing an inclusive and respectful environment for all Attendees. Discrimination of any kind based on race, color, religion, gender, national origin, age, disability, or any other protected characteristic is sternly prohibited.

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